“My truck’s frame is rusted. Where does Toyota’s obligation to repair it begin and end?”
Our auto expert answers questions from two different Toyota owners, who have concerns around recall rules, time limits and...
Articles By George Iny:
How can a Hyundai owner prove maintenance was performed on schedule?
Without records of his DIY oil changes, NJ worries he may not qualify for a significant recall. What's his...
Is a Jeep owner on the hook for problems caused by the repair of a recall issue?
Parts and services required to complete an extended warranty or recall repair should be included by the vehicle manufacturer,...
“Our almost-new Kia’s transmission keeps failing. Should we trade it in early?”
Cutting your losses on a "lemon" is one option—but there are others to consider, including arbitration.
The best way to return a leased vehicle during COVID-19
Because of the the risk of contracting COVID-19, Alan and his wife do not want to return their vehicle...
What’s the best way to get relief from car payments during COVID-19?
Some automakers are allowing customers to skip payments, which will be added to the end of your lease at no...
“How can I lower my auto insurance bill during COVID-19 lockdown?”
If you aren't using your vehicle to commute for the time being, you can temporarily adjust your coverage to...
What to do if an auto dealer refuses to service your vehicle
Rick has a four-year warranty and maintenance package on his BMW that his local dealership doesn't want to honour....
Should the manufacturer, or auto insurance, cover hatch door repairs?
Two readers believe there is a flaw in the design of the tops of their cars’ hatch doors. Should...